+91 8939248182 (10:30am to 5:30pm IST)
institute@dstahub.com
Effective Date: 20-10-2025
This Policy applies to DSTA
Institute, a franchise brand powered by DSTAcademix Pvt. Ltd.,
At DSTAcademix Pvt. Ltd., we
respect your privacy and are committed to safeguarding the personal and
non-personal information you provide while using our website, dashboards, or
franchise services. This Privacy Policy explains how we collect, use, store,
and protect your information, your rights regarding your data, and how we
maintain compliance with applicable laws including the Information Technology
Act, 2000 and related rules.
By continuing to use the DSTA Institute website (https://institute.dstahub.com) and associated services, you expressly acknowledge and consent to the collection, storage, processing, and disclosure of your personal and non-personal data in accordance with this Privacy Policy. If you do not agree, you should discontinue use of the website and services immediately.
Information We Collect
Personal Information
Franchise centers provide details
such as name, email, phone number, address, center size, identity documents,
and center logo. Students or website users may provide name, email, phone
number, location, and other optional information. Information shared on
dashboards, forums, comments, or content submissions may include photos,
certificates, feedback, and other materials. Payment details (credit/debit
card, bank account) are collected only via secure third-party gateways.
Non-Personal Information
Automatic data collected includes
browser type, operating system, IP address, pages visited, session duration,
and referring URLs. This information is used for troubleshooting, analytics,
improving website performance, and demographic analysis.
How We Use Your Information
To provide DSTA Institute
services, manage franchise operations, facilitate student-center interactions,
and process payments. To personalize user experience, improve our website and
dashboards, and optimize our services. Shared with authorized third-party
service providers only for the purpose of delivering services or support. Aggregate
or anonymized data may be used for reporting, research, and promotional
purposes.
Future Services and
Improvements
Your information may also be used
to develop, test, and enhance new products, features, or services offered by
DSTA Institute. By using our website and services, you consent to the use of
your information for such future developments, provided that the use remains
consistent with this Privacy Policy.
Cookies and Tracking
DSTA Institute uses cookies to
enhance user experience, remember preferences, provide analytics, and enable
key functions.
Session Cookies: Active during a
single visit and expire when the browser closes.
Persistent Cookies: Remain on your device to maintain login sessions or
preferences over time. Third-party partners may use cookies for analytics and
advertising. Users can manage or block cookies via browser settings, but some
features may not function fully without cookies.
Session Data
Anonymous session data includes
IP address, browser type, operating system, pages visited, and duration of
visits. Used to analyze user behavior, improve website content, troubleshoot
technical issues, and ensure compliance with applicable law.
Security Measures
DSTA Institute implements
industry-standard physical, electronic, and procedural safeguards to protect
your personal information. Access is restricted to authorized DSTA Institute
personnel and service providers assisting with operations. While we take all
reasonable measures, no system is fully immune to breaches. DSTA Institute is
not liable for unauthorized third-party access.
User-Generated Content
Content posted on dashboards,
forums, or profiles may be visible to other users.
Users are responsible for exercising discretion before sharing personal or
sensitive information. DSTA Institute disclaims liability for misuse of user
content by unknown third parties.
Children's Privacy
DSTA Institute takes the privacy
of minors seriously. In compliance with the Digital Personal Data Protection Act
2023, any individual under the age of 18 is considered a child. Students
under 18 may access the website and dashboards only under the consent and
supervision of a parent, guardian, or a registered franchise center. For
practical purposes, students aged 14 and above may provide limited personal
information (such as name, email, and academic details) for educational use;
however, full account creation and course participation require parental or
guardian consent until the age of 18. Any
personal information collected from students under 18 is used solely for
educational purposes, including course access, progress tracking, and exam
management. DSTA Institute implements
safeguards to protect the privacy and security of student data, including
limiting access to authorized personnel only. Parents or guardians may request
the review, correction, or deletion of their child's personal information by
contacting DSTAcademix Pvt. Ltd., at contact@dstahub.com. Users must not knowingly provide personal
information about children without obtaining the necessary parental or guardian
consent. All student admissions are
managed exclusively through authorized franchise centers. It is the
responsibility of each franchise center to ensure that students under 18 are
enrolled only with the knowledge and consent of a parent or guardian.
Promotional Communications
Users and franchise centers may
receive communications about services, updates, or offers via email, SMS, or
phone. By providing contact details, you consent to receive such
communications.
Promotional Initiatives &
Social Media
DSTA Institute maintains a
presence on social media platforms including but not limited to Facebook,
Instagram, LinkedIn, and YouTube. These platforms are used solely for promotional
and engagement purposes. Any feedback, comments, or information you share on
such platforms are considered public and may be accessed or misused by third
parties. DSTA Institute disclaims liability for any such misuse and encourages
users to exercise caution before disclosing personal information on social
media.
Third-Party Websites
Links to external websites are
provided for convenience. DSTA Institute is not responsible for the privacy
practices or content of any third-party websites.
Third-Party Liability
Any information you provide on
third-party websites, platforms, or applications linked through DSTA Institute
is governed by their respective privacy policies. DSTA Institute shall not be
responsible or liable for the protection, use, or disclosure of information you
share on such external websites or services.
Legal Disclosures
DSTA Institute may disclose
information without consent if required by law, court order, legal process, or
to protect the rights and property of DSTA Institute or its users.
Compliance & Disclaimer
Data privacy and protection
within franchise centers are the responsibility of the respective center. DSTA
Institute facilitates communication and provides operational guidance but
cannot be held liable for improper handling of student or center data.
Data Retention &
Deletion
DSTA Institute retains personal
data only for as long as necessary to fulfill the purposes outlined in this
Privacy Policy or to comply with applicable legal, regulatory, or contractual
obligations. Once data is no longer required, it will be securely deleted or
anonymized. Users may request deletion of their personal data, subject to
applicable legal requirements and retention policies.
Changes to This Policy
DSTA Institute may update this
Privacy Policy at any time to reflect changes in services, legal requirements,
or practices. Revised policies take effect immediately upon posting. Users are
responsible for reviewing updates periodically.
Grievance
Officer
In
accordance with the Information Technology Act, 2000 and the rules made
thereunder, DSTAcademix Private Limited has appointed the following Grievance
Officer to address any concerns, complaints, or grievances related to this
Privacy Policy, data handling, or other website matters.
Name: Mr. Mohammad Mohideen
Designation: Director & Grievance Officer – DSTAcademix Private Limited
Official Email: grievance@dstahub.com
Postal Address: DSTAcademix Private Limited
Plot No. 2, Sri Lakshmi Amman Nagar, Puthagaram, Kolathur, Chennai – 600099.
DSTAcademix
Pvt. Ltd. operates its registered office for correspondence purposes only. The
Grievance Officer may be contacted via the official email for any
privacy-related concerns.
Response
Time: All grievances will be acknowledged within 24 hours and resolved
within 7–10 business days, wherever possible.
Contact
Us
For
general questions, complaints, or concerns regarding this Privacy Policy,
please contact us at contact@dstahub.com.
Legal
Entity
DSTA
Institute is a franchise and training brand owned and operated by DSTAcademix
Pvt. Ltd. All legal rights, liabilities,
and obligations under these policies rest with DSTAcademix Pvt. Ltd., a company
registered under the Companies Act, 2013.
DSTA Institute is a skill training division of DSTAcademix Private Limited. Our main goal is to help students and job seekers learn useful skills that can help them in real life — especially in today's digital and fast-changing world.